FAQ
Frequently Asked Questions
Shipping
How much does shipping cost?
We offer free standard shipping on all orders within the United States.
How long does delivery take?
Orders are typically delivered within 6–10 business days after processing.
How quickly are orders processed?
Orders placed before 2:00 PM CT (Monday through Saturday) are processed the same business day. Orders placed after cutoff or on Sundays are processed the next business day.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking details. You can also track your order anytime at our tracking page.
Do you ship internationally?
Currently, we only ship within the United States.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
How do I initiate a return?
Contact us at support@varia-apparel.com with your order number, and we'll guide you through the process.
When will I receive my refund?
Refunds are processed within 6–10 business days after we receive your returned items. The refund will be issued to your original payment method.
Sizing
How do I choose the right size?
If you're between sizes or unsure, we recommend sizing up. Our pieces are designed to fit true to size, but going one size up ensures the most comfortable fit. If you have any questions about sizing, feel free to contact our team at support@varia-apparel.com.
What if my item doesn't fit?
No worries — you can return or exchange it within 30 days. Just contact our support team to get started.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay, Google Pay.
Is my payment information secure?
Absolutely. All transactions are processed through Shopify's secure payment gateway with industry-standard SSL encryption.
Other Questions
How can I contact you?
Email us at support@varia-apparel.com. We're available Monday to Saturday, 9:00 AM – 3:00 PM CT.